Shipping Policy
Thank you for shopping with Zenova Wellness. We are committed to getting your wellness products to you quickly and reliably. Please review our shipping policy below.
Last updated: July 31, 2026
Processing & Fulfillment Time
Orders are fulfilled within 2–5 business days. Once shipped, US delivery typically takes 1–4 business days. Total estimated delivery time is 3–9 business days from the date of purchase. Tracking information will be emailed once your order ships.
Domestic Shipping (United States)
We ship via USPS for all US domestic orders. Express shipping is available for US orders only.
Please note: We do not ship to Alaska or Hawaii at this time.
🚚 Free Standard Shipping on all US orders $65 and over.
| Method | Transit Time | Order Weight | Cost |
|---|---|---|---|
| Standard | 2–4 business days | Up to 0.5 lbs | $4.50 |
| 0.5–2 lbs | $5.50–$9.00 | ||
| Over 2 lbs | +$1.75 per additional lb | ||
| Express | 1–3 business days | Up to 0.5 lbs | $9.00 |
| 0.5–2 lbs | $11.00–$16.00 | ||
| Over 2 lbs | +$4.00 per additional lb | ||
| Free Standard Shipping | 2–4 business days | Any weight | Free on orders $65+ |
Total delivery time = fulfillment (2–5 business days) + transit time.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can also track your order using our Track Your Order page.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@zenovawellness.me or (330) 577-3176.
Incorrect Address
Please ensure your shipping address is correct at checkout. Zenova Wellness is not responsible for orders shipped to an incorrect address. If you notice an error, contact us immediately at support@zenovawellness.me.
Questions?
Contact our support team at support@zenovawellness.me or (330) 577-3176, Monday–Friday, 9:00 AM – 5:00 PM EST.
